* Performed concurrently with Bill Analysis process
** The review of findings is performed with client
The underlying goal of the audit process is to maximize profit recovery while minimizing the impact on the customer. TeleLink charges itself with the responsibility of a comprehensive audit life cycle. The audit life cycle starts with the identification of overcharges and on-going savings and ends with the customer agreeing that profit has been recovered. This level of responsibility maximizes gains and minimizes customer impact.